If our office is closed due to an emergency, variable insurance and security clients can call Joe Godchaux at 337.945.7273 or Dain Duplechain at 337.303.6846.
In the event of an internal or external business disruption, we have computers at our residences that would allow access to everything virtually.
No Access to Phone or Computer:
In the event we would not have access to phone or computer, we would contact home office to send an email to our clients letting them know our systems are down and they should contact the home office for security clients and the insurance carrier for variable insurance.
Clients unable to reach us:
If security clients are unable to reach us, they should contact the home office at 312.940.3684. For variable insurance clients unable to reach us, they should contact the insurance carrier directly. Contact information can be found on statement, correspondence, or policy.